Beyond Medical Care

Value-Added Services

Concierge support so you can focus on recovery — not logistics.

What we handle for you

Airport Pickup & Transfer

Chengdu Tianfu / Shuangliu meet-and-greet, English/Russian/Arabic-speaking driver, luggage assistance, direct transfer to hotel or hospital.

Hotel & Apartment Booking

Curated 3–5 star hotels and serviced apartments within 5–15 min of the hospital, negotiated medical-stay rates for patient + companion.

Medical Interpretation

In-person and remote medical interpreters (EN / RU / AR / ID) for consultations, imaging, informed consent and post-op briefings.

Insurance Liaison

Support with international insurance claims, cashless-network coordination when applicable, itemised English invoices and medical reports.

City Transport

Daily transport between hotel and hospital, follow-up visits, pharmacy runs, and short excursions during recovery.

Dietary & Cultural Support

Halal, vegetarian, low-sodium and post-op diet options; guidance on nearby restaurants matching your cultural preferences.

Companion Assistance

Visa invitation letters for family, hotel booking for companions, orientation, and 24/7 support line during the stay.

Recovery Tourism

Doctor-approved gentle itineraries around Chengdu — Panda Base, tea houses, Dujiangyan — timed to your recovery schedule.

Concierge Bundles

Add-on

Arrival Essentials

From $149
  • Airport pickup
  • Hotel check-in support
  • SIM card & city map
  • First-day hospital orientation
Recommended

Full Concierge

Included in All-in-One
  • All Arrival Essentials
  • Daily transport
  • Interpreter on all visits
  • Insurance & billing liaison
  • Recovery itinerary
Add-on

Family Companion Add-on

From $299
  • Companion visa letter
  • Family hotel room
  • Cultural orientation
  • Weekend excursions

Tell us about your trip

Share your treatment goal, arrival dates and companions — we'll design a bundle that fits your budget and cultural needs.